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FAQs

Below, you'll find the answers to our most frequently asked questions.

Q: How long have you been in business?

A: airsoftgunsmart.com has been in business for over and was founded in .

Q: Where are you located?

A: Our office is located at 1702 NE 73rd St in Seattle, Washington.

Q: What is the best part about your job?

A: At airsoftgunsmart.com, we love making sure our customers enjoy the overall buying experience. We want to make you happy and love hearing back from our customers.

Q: What makes you different from your competitors?

A: We will never put the dollar before our customer. Our staff knows that you keep us in business and keep us signing their checks. If you're not satisfied with any part of your experience, we'll do everything we can to make it right.

Q: Are there discounts for bulk orders?

A: For any information on bulk orders, please send an e-mail to , or call 2065278090.

Q: Do you ever offer coupons or discounts on regular orders?

A: Yes! We do have special offers or promotions from time to time. Just keep checking our blog and we'll keep you posted.

Q: Are you hiring?

A: Are team is always growing and we're on the lookout for talented individuals to add to our team. Visit our Careers Page for more information.

Q: What's your refund policy?

A: Most products can be returned for either a refund or for a replacement of the same item. Refunds are subject to a 15% restocking fee, which is deducted from the refund amount. If you need to return an item, e-mail us at

Q: Do you have a satisfaction guarantee?

A: We strive to make sure our customers feel taken care of. If you're not satisfied with what your purchase, just call us at 2065278090 or send an e-mail to and we'll work with you to swap it out for something else. We want happy customers so just tell us what we can do to make it right.